My Guarantees
OFFICIAL HERBALIFE INDEPENDENT DISTRIBUTOR
herbalshop.co.za is owned and operated by Gideon Basson (Lifetime Wellness), an authorised, registered Herbalife Independent Distributor
Contact details:
cell: +27 82 677 6988
email: gideon@herbalshop.co.za
MY GUARANTEES
100% Fresh Herbalife Products
I am an official Herbalife Nutrition distributor and sell 100% authentic Herbalife Products. All orders are fulfilled directly from the Herbalife Corporate warehouse nearest to you or shipped and delivered to your door free of charge.
FAST & SECURE DELIVERY.
I have partnered with various logistic partners to ensure the best, fastest-priority delivery for you. I take a proactive approach and always stay in touch with our partners to ensure no delays.
Orders received before 12h00 are shipped the same day with 24-48 hours lead times to all major cities and 2-4 days for outlying areas.
HAPPINESS GUARANTEED
Herbalife guarantees the quality of any product with the Herbalife name and certifies that its products meet high standards of freshness and purity for customer use. This includes a 30-day money-back guarantee. If, for whatever reason, you are not 100% satisfied with the products, you are entitled to a full refund. Your refund request MUST be submitted to us within 30 days of receiving the products.
MY MISSION
To transform people’s health and wellness by providing the best possible coaching, mentoring and support. To change their mindset, create clarity and develop a structure to live their best lives.
(I will coach you every step of the way to get the results you desire – please connect with me before placing an order – I would like to ensure you order the right program for your results. A program that will fit your budget and ensure long-term results.)
RETURN POLICY
Herbalife guarantees the quality of any product which carries the Herbalife name and certifies that the products manufactured for it meet high standards of freshness and purity for customer use. We are confident that our consumers will find our products satisfactory in every way. However, if for any reason, you are not completely satisfied with any Herbalife product purchased from us, you may request a refund from the Distributor within 30 days from the date the customer receives the product.
REFUND POLICY
Once your order has been submitted, NO changes or cancellations can be made. Please review your order before placing it to ensure it is correct. If a return is needed please follow the instructions below after you have received your order.
For a refund within 30 days of receiving your products, please email gideon@herbalshop.co.za for return instructions. Terms & Conditions apply. (Unfortunately, I do not accept returns after 30 days). You need to initiate the return within thirty (30) days of your first receiving it. No exceptions.
DISTRIBUTORS AND WHOLESALE MEMBERS
All sales made to Distributors and Wholesale Members are final, and no returns will be accepted by herbalshop.co.za. or Herbalife International.
Wholesale memberships are non-refundable.
SHIPPING STANDARDS
I employ Herbalife’s Standard Operating Procedures.
Shipping standards are provided below to better serve your expectations and ensure consistent quality service.
- Orders placed before 12:00pm are usually sent to the warehouse the same business day. While it is not guaranteed, these orders often ship the same day.
- Orders placed after 12:00pm will be sent to the warehouse the next business day. These orders normally ship the next business day.
- Orders usually leave the warehouse within 24 hours of processing during business days.
- Orders placed on holidays, weekends or during the beginning and end of the month can be delayed on rare occasions.
Once your order has been submitted, NO changes or cancellations can be made. Please review your order before placing it to ensure it is correct.
Attention Registered Herbalife Members and Preferred Customers,
Please note that if you are a registered Herbalife member or preferred customer, you will need to contact the person who enrolled you as a member or get in touch with Herbalife South Africa directly. This retail website, herbalshop.co.za, is only intended for non-member South African consumers who are purchasing Herbalife products for personal or family use. Any other use of products purchased on this site is considered a violation of our terms of use.
Thank you for your attention to this matter.